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Is It a Virus?
Tuesday, July 07th, 2009 | Author: admin

I get a lot of email from people who believe their computer is infected by a virus. In most cases, it’s not infected at all–evil software designers are still outnumbered by incompetent ones.

And even if there is malware involved, it’s almost certainly not a virus.

The word virus refers to a very specific way that malware spreads from one PC to another. A computer virus infects an executable file, like a program, the way a biological virus infects a cell. When it gets the chance, it infects another file, and thus spreads.

Or perhaps I should say used to spread. Over the last few years, rogue programmers have found better ways to infect your computer, more suited for the Internet and email age. For instance, Trojans–programs that trick you into opening them, and infect your computer when you do–are quite popular among the tech-savvy criminal set.

Yet the word virus stays around. Why?

Because viruses were the most prominent form of malware when large numbers of people finally figured out that this was something to worry about. Everyone was talking about viruses in the 1990’s. One of them destroyed an evil corporation in seconds, and another saved the world from alien invasion. (And no, I’m not going to tell you what movies I’m talking about; that would be spoiling.)

Thus, to the uninformed, the word virus came to mean any malicious computer program. It’s like using the name Frankenstein to refer to the monster rather than the monster maker.

So check yourself before you tell someone your computer has a virus. You’re probably admitting your own ignorance.

Lincoln Spector, PCWorld

Remove a Virus or Other Malicious Infection
Tuesday, July 07th, 2009 | Author: admin

Ineptitude and arrogance cause most PC problems, but vicious software designed to trick you, steal from you, and use your computer to hurt other people do the worst damage. After all, bugs aren’t designed to protect themselves, but “viruses” are.

(Why did I just put the word viruses in quotation marks? Anything that infects your PC today is almost certainly not, technically, a virus. But the word has become a common term for any malicious software, whether it spreads like a virus or not. See Is It a Virus? for details.)

What are some of the signs that you may have an infection?

* Your home page keeps changing, or web searches keep taking you to the wrong page.

* Software that should protect you, like your anti-virus program, can’t update or no longer works properly.

* Common programs you can use to configure your system, such as msconfig or System Restore, stop working.

* Your computer accesses the Internet a lot when you’re not using the Internet.

* Your security software tells you that you have an infection, but can’t get rid of it.

If you think you have an infection, try the following four fixes, in this order. And use them all, even if the second one solves the problem.

1) Accept that your anti-virus program has failed. Don’t be too hard on it; you just had the misfortune to get the malware before the update that would have protected you from it. But until everything else is fixed, your current software probably isn’t working.

2) Restore the system. Select Start, All Programs, Accessories, System Tools, System Restore. Follow the prompts to restore from a time before you starting having the problem. If you don’t have a restore point that old, go on to step 2. If System Restore fails to work, reboot into Safe Mode (reboot, then press F8 before Windows starts loading (it may take a few tries to get the timing right) and try System Restore there.

3) Get a second opinion from another security program. I recommend the free version of either SUPERAntiSpyware or Malwarebytes’ Anti-Malware. Download the program, install it, and have it scan your hard drive and eliminate what it finds.

4) Get a third opinion. Repeat with the other of those two programs.

If you’re not satisfied that you’re now clean, download and install another free program: Trend Micro’s HijackThis. This one doesn’t actually fix anything, but it gives you a very thorough, and for most people, thoroughly unreadable report. But someone who knows what they’re doing can study this report and figure out what your problem is and what you can do about it.

Lincoln Spector, PCWorld

Clear DNS Cache
Thursday, July 02nd, 2009 | Author: admin

Windows XP/Vista store the DNS information of Web sites you’ve visited, to reach those sites faster each time you access them. The cache sometimes gets corrupted or stores a lot of unusable data, and that leads to slower Internet response times. To clear the cache, go to the command prompt and type ipconfig /flushdns. The command purges the DNS cache and restores your Internet access speed.

Mario Morejon, PCMag

Is the Problem With My Modem or My Router?
Sunday, June 14th, 2009 | Author: admin

You can isolate the problem by trying different configurations. Try these tests:

1) If you use WiFi, move your PC into the same room as your router and use an Ethernet connection. If the problem goes away, it’s a WiFi problem, although you still won’t know if it’s the router or the PC.

2) Try replacing one or more of the cables involved. If you replace an expensive router and then discover the problem is a $2 telephone cable, you’ll hate yourself in the morning.

3) Borrow another laptop or invite a friend to work at your home for a couple of days. If you have the problem and they don’t, the problem is with your PC.

4) Bypass the router and connect the modem directly to your PC. If the problem reoccurs, the problem is either with the modem or the connection. But remember, not using a router is inherently dangerous, so go back to the router as soon as you’ve identified the problem.

And if the problem doesn’t go away after all of these tests, it’s your ISP’s fault, even if they insist it isn’t.

Lincoln Spector, PCWorld